Program Goals:
Replicate Complex Global Communication issues that face Companies, and Process Global Team and Communication with understanding of Diversity
Project Rollerball:
Success for one stage of the project means success for all, and conversely, failure for one means failure for all.
Domestic and Foreign customers will need to be dealt with effectively during all stages of the project as each team works in collaboration to deliver a final complex solution to the challenge at hand. Teams must plan and design their approach before executing the construction and testing of the working model of a complex device.
Mission
To win and keep the business the teams must design and execute effectively as a team the solution to a complex challenge. The aim of the project is to deliver customer satisfaction and an excellent product in a profitable and sustainable way by being able to communicate and operate with flexibility across different functions and areas.
Execution
Phase 1: Planning
Each team receives a complex brief from the Create-Learning agents who will be required to release certain TOP SECRET Mission directives and information only if approached in the proper manner by teams seeking input and advice that may help them win the business. Teams will be separated into different operating zones with each posing its own unique challenges that initially seem isolated, but quickly reveal the fundamental interconnectedness of the whole challenge. Each team and sub-unit is highly reliant upon one another for information and ultimate success.
Phase 2: Brief the plan
Teams will need to convert their plans and ideas into implementation friendly stages that dovetail into the realistic timeframes and resources that they have at their disposal. It is critical that all sub units are briefed well to ensure that everyone knows what they are doing and what they are responsible for in the "Bigger Picture" of what needs to be built. The efforts of each unit must dovetail with all of the others to make the whole process work effectively.
Phase 3: Execute the plan
Teams will need to execute their plans by building the working model of the device. Flexibility and willingness to change is essential as customer demands may change and things may not always go exactly to plan. How well has the team planned for contingencies? Can they adapt their device quickly to deal with new demands? If they don't the customer may decide to move on. Each team will gradually build their device across 3 separate areas. Sub units must ensure that their individual areas dovetail smoothly with those of other operating units.
Key Execution Stages
• Build the device across 3 designated areas
• Test various times in accordance with customer requirements
• Modify the device as required for a final timed and scored run
Phase 4: Processing
A critical phase to any successful mission is the processing that will enable teams to analyze what they did well along with any execution errors and process errors to establish underlying causes and more importantly how those link to the business challenges. What did we do well? What did we not do so well? How can we role these lessons into better execution in the business?
Key Themes
• Customer focus is what it is all about
• Interdependence upon one another is a fact of life
• Each element is one part of a whole process
• Sharing information and resources is crucial
• Cross-functional collaboration can work and must work to allow success
• Adapting to change helps us survive
• Teamwork and customer focus means success and profit
Conclusion
Project Rollerball is a powerful, enjoyable and highly interactive team challenge that can be highly tailored and adapted to suit specific client aims and objectives. It can also be tailored for delivery within many different theme frameworks that may suit a particular conference or occasion. Create-Learning will tailor and adapt concepts to suit the needs of your team.
Duration: Variations can be designed from 2 hours to half day.
Key Learning Points / Messages: Cross functional working for team effectiveness, customer focus and satisfaction, overcoming task overload / activity trap, planning and prioritization, resource allocation, diversity and team roles, common focus, motivation, fun and networking, planning, individual and team execution, de-brief / process review skills, overcoming challenges / obstacles, managing change.
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