- Originally came across this video here ‘What Management by Objectives Does Wrong & Hoshin Kanri Does Right’
I’ve watched this video several times.
Its applicability to management and teams is powerful.
Results without a process is luck. Process without results is waste. How are your processes driving the goals you work to achieve?
The need to have people fall in love with the process of working to achieve goals as opposed to the goal itself will allow quick change and more innovation.
The goal is not and should not be ignored…the challenge is that the processes being used to achieve the goal need to be evaluated to ensure you are working to achieve the goal.
In both the Exponent Leadership Development and Project Management Processes the focus is on developing a series of repeatable processes and steps that can be tested; evaluated; changed; re-worked; and celebrated.
Created this chart above to examine and make some sense of what happens when we achieve:
Results Without A Known Process
- LUCK – somehow we got lucky and achieved the needed results. The chance of the luck lasting is rather small. The chance of sliding into Death & Stagnation is rather high.
Known Process Without Results
- WASTE – the process and process knowledge is strong although we are not achieving the results…this is waste.
No Results With No Known Process
- DEATH & STAGNATION – really nothing is happening and the people + teams are scrambling achieving frustration and confusion.
Results With A Known Process
- GROWTH & LEARNING – the process is continually tested ( continuous improvement ) to ensure alignment with the goals…as well as the goals being evaluated to ensure the processes are achieving the goals.
This is similar to the S Curve of Team Development
What do you think?
Looking at your work how can you apply this? What areas need greater clarity?
michael cardus is create-learning