Friday, July 24th, 2009
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A great blog post by The Lean Thinker below are some clipped lines.
I highly recommend you read the entire post;

“We’re trying to shift from collecting data for judgment
to data for improvement.”


Metrics are a “Check” in Plan-Do-Check-Act.
The purpose is not to determine if people are “doing their jobs”
but to assess if the plan
is working as predicted….

Management-by-measurement, on the other hand, is an
abdication of leadership. It becomes an adversarial rather than collaborative
exercise and becomes a contest of politics and blame-shifting. This is why, I
think, Deming finds the merit system and individual performance bonuses so
destructive….to read rest of the post click here

-Michael Cardus is the founder of Create-Learning

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