October 25th, 2012
Managing Complexity & Change
Quality Professionals are challenged by the need to deal with some of the most complex issues in the organization requiring decision making and problem solving, even at times when the future is unclear or uncertain. Many aspects have to be considered such as local and global regulations, changing resources, increasing or changing customer needs, vendor issues, overlapping systems with differing needs and priorities, as well as staff competencies and training needs.
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October 22nd, 2012
Presentation I gave at the ABWA Women’s Leadership Conference. The content is applicable to any organization, team and person who has leadership accountability attached to their role.
The Demystification of Leadership
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October 02nd, 2012
Presentation from the Buffalo Niagara Human Resources Association Conference 2012 ‘Leveraging the Changing Landscape of HR’.
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September 12th, 2012
The value in this method is that by focusing on what you want the solution to be as opposed to focusing on the problem, your energy and focus can be put into developing action steps towards the solution. The problem is known and acknowledged AND the solution is found in examining what you know, what resources you have and need in order to solve your problems in your context and in learning how to continually improve.
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Category: Experiential Theory, Exponent Leadership Process, Innovation, Leadership, Leadership Coaching, Management, Power Point, Problem Solving, Solution-Focused, Speaking Engagement, Team Building, Team Training
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July 31st, 2012
The power of coaching questions is that they allow the manager to listen to the response, and really understand how and what the person is thinking. The job of a manager is to add value to other peoples work. All that we can do is the best that we can.
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