“…complaints are sort of like subway tokens. That is, they get the person through the gate but that does not determine which train he or she will take, nor does it determine which stop he or she will use to get off. Where the person wants to go is not predetermined by where they start out.”• Read More
All Posts for 'Solution-Focused'
Having commitment results in role clarity and all team members knowing what role they play and what role the others play in achieving the goal; sufficient allocation of resources to remain committed; decision get made because the team members are committed and know the roles of the team.• Read More
When you have set the foundation and are sure that the delegation is appropriate and you are able to see how this delegation assignment is meant to increase your managerial-leadership leverage AND develop the employee WHILE freeing up time for the discretionary areas of judgment…then the solution to effective delegation happens.• Read More
Often resistance to change is just the lack of clarity.
Taking the time to be clear on what the goal or end of the process will look like and defining with clarity what is expected can be enough to move people and yourself into action.
“Stuckness” is incredibly common amongst teams. It may come from a myriad of problems and knowing the problem does not necessarily give us a solution.• Read More